(804) 278-9151

4807 Radford Ave #106 Richmond, VA 23230


TTW Administrative Employment Network (Admin EN) Services


The Choice Group was formed in 1998 as an Employment Services Organization (ESO) providing a range of employment services to the state Vocational Rehabilitation (VR) agencies. After becoming an Employment Network (EN) in 2009, we were one of the original six (6) ENs that collaborated with VR to develop the Partnership Plus program in Virginia. That was the start of a close working relationship with VR regarding the Ticket to Work (TTW) program and the importance of Work Incentives counseling for beneficiaries in the VR system. Through active involvement in the National Employment Network Association (NENA) and the National Association of Benefits and Work Incentives Specialists (NABWIS), we have had the opportunity to form close working relationships with VR, the Social Security Administration (SSA), and the Ticket Program Manager (TPM), and participate in numerous state and national Proofs of Concept (POCs).

Get started

In 2014, we recognized that other Community Rehabilitation Programs (CRPs) or ESOs were interested in participating in the TTW program without actually becoming ENs. Partnering with VR to identify CRPs/ESOs that were vendors to VR and provided high quality services to individuals with disabilities, we developed our first Administrative EN (AEN) Agreement. Since then we have provided services and support to a variety of organizations, both in Virginia and numerous other states. These Partner Affiliates include one or more of the following:

  • Centers for Independent Living (CIL)
  • College/University
  • Community Rehabilitation Program (CRP)
  • Community Services Board (CSB)
  • Employer
  • Employment Network (EN)
  • State and Local government human service agency

Next Steps

We welcome the opportunity to explore your needs and how we could partner to meet them. Please contact Gregory Bell at (540) 529-6224 or Gregory.Bell@thechoicegroup.com


Through the development of customized AEN Agreements to meet the needs of our Partner Affiliates, we have provided a range of services which may include:

  • Comprehensive in-person or video-conference orientation
  • Resource binder
  • Work Incentives Counseling
  • Federal benefits subject matter experts
  • Career Counseling
  • EN Mentoring
  • Financial Wellness Services
  • Ongoing Employment Supports
  • Secure Portal to facilitate communication and document submission/access
  • Bi-monthly group training
  • Individual training to include secure screen-sharing
  • Access to national disability recruiter
  • Timely submission of payment requests and TTW revenue disbursement
  • Facilitation and monitoring of the suitability process


The mission of The Choice Group is a commitment to excellence in meeting our clients’ needs, while foremost respecting their individuality and right to make life choices.

Testimonials & Success Stories

Click here for our TTW Administrative brochure

Click here for our Work Incentive Specialist Advocacy (WISA) brochure

Key Staff

Robin Metcalf

M.Ed., M.S., C.R.C., N.C.C., C.C.M.,C.R.P., L.P.C.

President Robin.Metcalf@thechoicegroup.com

Robin established The Choice Group in 1998. She has served as an officer in several statewide rehabilitation associations, collaborates closely with VR and other agencies, and is a CARF surveyor.

Sherman Gifford


Vice President

EN Director Sherman.Gifford@thechoicegroup.com

Sherman started the Ticket to Work and Work Incentives Program at The Choice Group and has served on the Board of the National Employment Network Association (NENA), where he is currently Vice President.

4807 Radford Ave # 106, 

Richmond, VA 23230

(804) 278-9151


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